This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox wants a Admin to approve a helper installation

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 14 näyttöä
  • Viimeisin kirjoittaja aki66

thunderchilde
thunderchilde
more options

Firefox works on 3 user accounts, on the 4th on launch a dialog box opens and asks for the Administrator to sign in to approve the installation of a helper. The helper is not named. If you close the box, Firefox locks up. The Administrator signing in closed the box, but Firefox locks up, force quit and the box comes back. Tips, hints or advice welcome.

Firefox works on 3 user accounts, on the 4th on launch a dialog box opens and asks for the Administrator to sign in to approve the installation of a helper. The helper is not named. If you close the box, Firefox locks up. The Administrator signing in closed the box, but Firefox locks up, force quit and the box comes back. Tips, hints or advice welcome.

Kaikki vastaukset (1)

aki66
aki66
more options

can you add some screenshots.. 

maybe unwanted software trying to be be installed by a third party...

this is for more details https://www.ghacks.net/2016/11/04/application-update-service-helper/