Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Firefox does not close when logging off to open another entity.

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 13 näyttöä
  • Viimeisin kirjoittaja FredMcD

more options

EXAMPLE: Using HOTMAIL and log off. Then open Facebook and must log off of Firefox before Facebook opens.

EXAMPLE: Using HOTMAIL and log off. Then open Facebook and must log off of Firefox before Facebook opens.

Kaikki vastaukset (3)

more options

Please explain the problem in detail. What happens? What are the exact error message(s) ?

more options

I use FIREFOX to access Hotmail.

I log out of Hotmail.

I log into Facebook, which also use FIREBOX.

Get a message that says must log out of FIREFOX to log into Facebook.

Close FIREFOX and Facebook opens.

more options

ADV1962 said

Get a message that says must log out of FIREFOX to log into Facebook.

That is very odd.


In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!