This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

I have three devices on same account, using Imap, how can I delete from one and maintain main device emails

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 5 näyttöä
  • Viimeisin kirjoittaja AgnesRM

more options

If I delete an email on my iPad how do I stop it from being deleted on server and other devices?

If I delete an email on my iPad how do I stop it from being deleted on server and other devices?

Valittu ratkaisu

Hi Gerrard That is the way IMAP is supposed to work. All email is kept on an online server. Each of your devices 'views' the emails but they are not stored on your own device unless you copy the message to 'local folders'. If you delete a message from any of your devices or when using webmail, that email is deleted. When you look at the email 'view' from any device after deleting from anywhere, that message is not there. You can choose to save a message on one device, and then delete it from the online server. In that case, you would save it to 'Local folders' in Thunderbird, and then delete from Inbox. Then that message would only be available on one device in 'Local folders'. POP email works quite differently. If you switched recently it may take a little getting used to. Agnes

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

more options

Valittu ratkaisu

Hi Gerrard That is the way IMAP is supposed to work. All email is kept on an online server. Each of your devices 'views' the emails but they are not stored on your own device unless you copy the message to 'local folders'. If you delete a message from any of your devices or when using webmail, that email is deleted. When you look at the email 'view' from any device after deleting from anywhere, that message is not there. You can choose to save a message on one device, and then delete it from the online server. In that case, you would save it to 'Local folders' in Thunderbird, and then delete from Inbox. Then that message would only be available on one device in 'Local folders'. POP email works quite differently. If you switched recently it may take a little getting used to. Agnes