This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Cannot play media in firefox

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja EduardoR

EduardoR
EduardoR
more options

Firefox cannot play media in these websites:

- Spotify Web: redirects me to https://support.spotify.com/us/using_spotify/system_settings/enable-the-spotify-web-player/ (DRM is already enabled)

- Twitch: error #4000

- Youtube: Some videos work, others give me the message "Your browser does not currently recognize any of the video formats available"

- Twitter: "The media could not be played"

Things i have tried:

Going into safe mode, unable hardware acceleration, setting media.me to true (already enabled). Nothing works. Would appreciate any help

Firefox cannot play media in these websites: - Spotify Web: redirects me to https://support.spotify.com/us/using_spotify/system_settings/enable-the-spotify-web-player/ (DRM is already enabled) - Twitch: error #4000 - Youtube: Some videos work, others give me the message "Your browser does not currently recognize any of the video formats available" - Twitter: "The media could not be played" Things i have tried: Going into safe mode, unable hardware acceleration, setting media.me to true (already enabled). Nothing works. Would appreciate any help

Muokattu , muokkaaja EduardoR

Valittu ratkaisu

Make sure you have the latest FFmpeg/libavcodec packages installed.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valittu ratkaisu

Make sure you have the latest FFmpeg/libavcodec packages installed.

EduardoR
EduardoR Kysymyksen kysyjä
more options

It worked! "sudo apt-get install ffmpeg" solved my issue, thank you so much.