This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I have a device that shows up in synced tabs, but not in list of devices on my account. How do I remove it?

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 16 näyttöä
  • Viimeisin kirjoittaja cor-el

robineastwoodharris
robineastwoodharris
more options

When looking in my list of “Synced tabs” I see the devices I should do with the correct synced tabs. However, I also see an old device that I no longer use, and is no longer connected to Firefox. However, when I go into my account to see the list of devices, it is not listed, so I cannot remove it. I have signed out all of my devices, restarted and updated everything, but it is still there and I can see it on the synced tabs on all of my devices, yet not in the device list of my Firefox account. Is there some way to remove this old device - I’m pretty sure it’s just showing up as a bug and by clearing or resetting some cache it will go away. Any ideas?

When looking in my list of “Synced tabs” I see the devices I should do with the correct synced tabs. However, I also see an old device that I no longer use, and is no longer connected to Firefox. However, when I go into my account to see the list of devices, it is not listed, so I cannot remove it. I have signed out all of my devices, restarted and updated everything, but it is still there and I can see it on the synced tabs on all of my devices, yet not in the device list of my Firefox account. Is there some way to remove this old device - I’m pretty sure it’s just showing up as a bug and by clearing or resetting some cache it will go away. Any ideas?

Kaikki vastaukset (2)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi robineastwoodharris, If you are seeing the device on the page info of the tab, then, it's stored there and not in Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Synced tabs should expire in seven days (one week), so maybe just wait a few days to see whether this gets fixed.