This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Many of my emails are filed as junk in a folder - Bulk Mail - I did not create w/o any active filters or searches.

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 5 näyttöä
  • Viimeisin kirjoittaja Physicsguy

Physicsguy
Physicsguy
more options

I recently discovered many of my incoming emails are being filed, marked as junk, in a file named "Bulk Mail" that I did not create. I do have a file marked Junk which is specified as the file into which junk mail should be routed and seems to work. I have checked for filters (there are none) and searches on the inbox (there are none). Marking emails sent to the Bulk Mail as "not junk" moves them to my inbox but does not prevent similar emails from the same address being subsequently routed to Bulk Mail when they arrive. Using capital J doesn't work since the emails do not appear in the inbox before being routed to Bulk Mail. If it makes any difference, I have only one email address which is at aol.com.

I recently discovered many of my incoming emails are being filed, marked as junk, in a file named "Bulk Mail" that I did not create. I do have a file marked Junk which is specified as the file into which junk mail should be routed and seems to work. I have checked for filters (there are none) and searches on the inbox (there are none). Marking emails sent to the Bulk Mail as "not junk" moves them to my inbox but does not prevent similar emails from the same address being subsequently routed to Bulk Mail when they arrive. Using capital J doesn't work since the emails do not appear in the inbox before being routed to Bulk Mail. If it makes any difference, I have only one email address which is at aol.com.

Valittu ratkaisu

Bulk Mail is where AOL directs mail considered junk or spam, and this is done on the mail server before it is downloaded to TB.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valittu ratkaisu

Bulk Mail is where AOL directs mail considered junk or spam, and this is done on the mail server before it is downloaded to TB.

Physicsguy
Physicsguy Kysymyksen kysyjä
more options

Thank you sfhowes. I was able to go to AOL and successfully refine their filter so the ones I need to see are getting through. I will continue to monitor what they put into the Bulk Mail file until I am satisfied with their apparent criteria.