This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Chg'd email pswd with ISP now no inc/outg mail, nothing in 'saved logins' list to chg my t'bird pswd.

  • 7 vastausta
  • 1 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja sfhowes

more options

Tbird ver 68.7. 0, changed password online with ISP then windows 10 thunderbird can't recieve mail. Tried going to tbird options-security-passwords-saved passwords but nothing is listed. So now I am stuck???

Tbird ver 68.7. 0, changed password online with ISP then windows 10 thunderbird can't recieve mail. Tried going to tbird options-security-passwords-saved passwords but nothing is listed. So now I am stuck???

Kaikki vastaukset (7)

more options

Do you have a 3rd-party password manager that is part of some security programs? Unless you were entering the email password each time TB was opened, it must have been stored somewhere.

more options

I must enter my password each time I startup Tbird. I am able to login to and get mail directly from the ISP.

more options

So, you restarted TB, and when prompted, entered the new password, and received no error message?

more options

Here is the msg I get each time I try to login. Sending of password for user s.kiernicki@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

more options

Here is a possibility: AT&T now requires secure mail keys in place of passwords, when a password is changed, although regular passwords still work if they were created before the policy change.

https://www.att.com/support/article/email-support/KM1240308

If you create a secure key, you'll probably want to have it stored in Saved Passwords, as the key is a long string of random characters. Check the box in the window when you're prompted for the password.

more options

Of all the people I have talked to about this issue you are the first one to mention the secure email key. I set up a secure key months back in response to an email from att. Great work friend! And thank you very much for jogging my memory about this. I think I will now try to head in that direction for a fix. Do you know if any new releases of Tbird will support OAuthorization?

more options

TB currently supports OAuth2 for gmail, Yahoo, AOL, Yandex, mail.ru and possibly a few others. Some services based on Yahoo, such as Frontier, Verizon and Sky, can use OAuth2 if they can access accounts on the Yahoo servers, e.g. imap.mail.yahoo.com and smtp.mail.yahoo.com. I think AT&T is Yahoo-based, but I don't know if you can use the Yahoo servers with an att.net address. If you can access your att.net account by logging into the Yahoo webmail page, you probably can set up the account in TB with OAuth2 on Yahoo servers.