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Can't log in to Frontier email account on Firefox. Chrome and Edge work

  • 6 vastausta
  • 1 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja steve7zann

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Can't log in to Frontier email account on Firefox. Chrome and Edge work. On login, page reloads to the same log in window,no error messages,username and password still present.

Can't log in to Frontier email account on Firefox. Chrome and Edge work. On login, page reloads to the same log in window,no error messages,username and password still present.

Valittu ratkaisu

Hi steve7zann,

Try Clearing Cookies and Sites Data.

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.

If it doesn't solved your problem, the feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (6)

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Hello steve,

Follow the instructions and step :

1. Click the Firefox Account icon in the toolbar.

2. In the drop-down menu, click on Account Settings, then click Manage Account.

Your Firefox Account page will open.

3.Click the Change… button next to Secondary email.

4.Click the Make primary button next to your desired primary email.


You might have to log out and log back in to Firefox Accounts on your mobile devices in order for Firefox to display your new email.

I hope resolve your problem then reply me back.

Thank you

Regards

Arman khan

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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Only got to Step 3- there is no CHANGE button,only ADD (I only have one email account).

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Start in Safe Mode didn't allow me to log in to the Frontier account.

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Valittu ratkaisu

Hi steve7zann,

Try Clearing Cookies and Sites Data.

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.

If it doesn't solved your problem, the feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

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Clear Data worked and I could log in to Frontier! I had previously deleted all Frontier cookies but that didn't work. Thank you,but why did Clear Data work?