This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can't sync from previous session

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja FredMcD

Seride
Seride
more options

Hello, I recently performed a factory reset on my computer and after I installed firefox and loged in on my account all of the sync items don't seem to appear.

Despite this I can still see my desktop bookmarks on my phone (under Desktop Bookmarks > Other Bookmarks) and history too

Hello, I recently performed a factory reset on my computer and after I installed firefox and loged in on my account all of the sync items don't seem to appear. Despite this I can still see my desktop bookmarks on my phone (under Desktop Bookmarks > Other Bookmarks) and history too

Kaikki vastaukset (2)

Seride
Seride Kysymyksen kysyjä
more options

I found the problem. My account wasn't properly singed in on my phone and couldn't act as a bridge for all the information to jump to the new session

FredMcD
FredMcD
more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.