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Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can not retrieve email after changing AT&T password.

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja mjwojciak

mjwojciak
mjwojciak
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So I have 3 AT&T email accounts with Thunderbird. Yesterday I got an email form AT&T requesting I change my password. No biggie....do it all the time. Well since I changed, I can not retrieve the messaged on Thunderbird. My other 2 AT&T accounts work just fine. I have deleted the old password in the saved password section. I can get mail on my phone after the change and through Yahoo, but no longer on Thunderbird. If any one can offer assistance, please and thank you. Not sure why my other accounts still work... Thanks

So I have 3 AT&T email accounts with Thunderbird. Yesterday I got an email form AT&T requesting I change my password. No biggie....do it all the time. Well since I changed, I can not retrieve the messaged on Thunderbird. My other 2 AT&T accounts work just fine. I have deleted the old password in the saved password section. I can get mail on my phone after the change and through Yahoo, but no longer on Thunderbird. If any one can offer assistance, please and thank you. Not sure why my other accounts still work... Thanks

Valittu ratkaisu

See https://support.mozilla.org/en-US/questions/1298480

The other accounts may still work because they haven't had their passwords changed since the secure key policy was enforced.

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sfhowes
sfhowes
  • Top 10 Contributor
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Valittu ratkaisu

See https://support.mozilla.org/en-US/questions/1298480

The other accounts may still work because they haven't had their passwords changed since the secure key policy was enforced.

mjwojciak
mjwojciak Kysymyksen kysyjä
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Thanks for your reply. I must be way behind, because I have no idea what a secure mail key is. Looks like I need to investigate.

mjwojciak
mjwojciak Kysymyksen kysyjä
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Generated a key, now all good. Thanks!