This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Cannot create new firefox account using old secondary email

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja user2910055

user2910055
user2910055
more options

Hey there,

I have Firefox account, lets call it account One which had both primary and secondary emails. I deleted secondary email from the account One and now trying to register new Firefox account, lets call it account Two, using that email address. Firefox still recognizes that email as secondary email even though it was removed from the account One.

What can I do in this case?

Thank you :)

Hey there, I have Firefox account, lets call it account One which had both primary and secondary emails. I deleted secondary email from the account One and now trying to register new Firefox account, lets call it account Two, using that email address. Firefox still recognizes that email as secondary email even though it was removed from the account One. What can I do in this case? Thank you :)

Kaikki vastaukset (1)

user2910055
user2910055 Kysymyksen kysyjä
more options

Ok, the solution is to register FF account with any address, then add email address, that you want to be primary, as secondary, then swap them making secondary email address primary.