This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Unable to send emails using Mozilla Firefox v 78.7.0 with a Vodafone mobile WiFi 5A6F88

  • 4 vastausta
  • 1 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja sfhowes

andrewnelmes1
andrewnelmes1
more options

Hi, I am unable to send emails using Mozilla Firefox v 78.7.0 with a Vodafone mobile WiFi 5A6F88.

I am able to receive without any problems.

I have changed the outgoing server settings to:

Server name: I have tried several suggested from help sites Port: 465 Connection Security: SSL/TLS Authentication Method: Normal Password User name: blank

Can anyone suggest what the settings should be to enable me to send emails please.

Hi, I am unable to send emails using Mozilla Firefox v 78.7.0 with a Vodafone mobile WiFi 5A6F88. I am able to receive without any problems. I have changed the outgoing server settings to: Server name: I have tried several suggested from help sites Port: 465 Connection Security: SSL/TLS Authentication Method: Normal Password User name: blank Can anyone suggest what the settings should be to enable me to send emails please.

Kaikki vastaukset (4)

Stans
Stans
more options

Contact your email service provider or visit their website for the correct settings.

christ1
christ1
  • Top 25 Contributor
more options
User name: blank

What makes you believe you don't need to provide a user ID?

andrewnelmes1
andrewnelmes1 Kysymyksen kysyjä
more options

I am currently working from home. When I was in the office, a user ID was not required in the outgoing server settings to enable me to send emails so I assumed that this may be the same whilst working from home using the Vodafone Mobile WiFi.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Vodafone recommends smtp.vodafone.net.au on port 25, with connection security = none, authentication = no authentication. With those choices, the User Name is not needed and is greyed out in TB settings.

https://www.vodafone.com.au/support/device/email-setup

"When setting up the Vodafone outgoing mail service, make sure WiFi on your device is switched off. You’ll need to be connected to the Vodafone network for the settings to work.

You won't be able to send emails with our outgoing mail server while your phone is connected through WiFi to another internet provider. We recommend using your email provider’s outgoing mail if possible."

One option is to get a gmail or similar account, add the vodafone address as an allowed sender, then set the vodafone account to send through the (secure) gmail smtp in TB (or any other device).