This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Lost Profiles and Bookmarks

Algonquin
Algonquin
more options

Recently, I opened up the Firefox browser and it prompted me to create a new profile. I reopened the browser 2-3 more times and the same thing happened. I created a new profile. My bookmarks immediately disappeared. When I went to look for my old profiles, they all had disappeared, also. Firefox has been updated recently, and so has Windows 10. I have an older (2013) Toshiba laptop. Any suggestions for getting profiles and/or bookmarks back?

Recently, I opened up the Firefox browser and it prompted me to create a new profile. I reopened the browser 2-3 more times and the same thing happened. I created a new profile. My bookmarks immediately disappeared. When I went to look for my old profiles, they all had disappeared, also. Firefox has been updated recently, and so has Windows 10. I have an older (2013) Toshiba laptop. Any suggestions for getting profiles and/or bookmarks back?

Valittu ratkaisu

see if this article provides any help for you. then let us know

[https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-d...]

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

Valittu ratkaisu

see if this article provides any help for you. then let us know

[https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-d...]