Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Download links not working

bjthedj
bjthedj
more options

Have been running the current version of FF on Windows 8.1 with no problems for a long while.

Suddenly find that no download links work; Torrents, OneDrive, GoogleDrive - even the download link on FF's page.

Have found that I can right-click a torrent on public sites and copy the link into uTorrent and get a result that works. But won't work on private torrent sites - Invalid Torrent File!

Also lost the 'Display download progress' down-arrow from the task bar, managed to restore it after selecting Customize Toolbar, where it doesn't appear as an option but magically reappeared on the Taskbar.

Please help.

'''Have been running the current version of FF on Windows 8.1 with no problems for a long while. Suddenly find that no download links work; Torrents, OneDrive, GoogleDrive - even the download link on FF's page. Have found that I can right-click a torrent ''on public sites'' and copy the link into uTorrent and get a result that works. But won't work on private torrent sites - Invalid Torrent File! Also lost the 'Display download progress' down-arrow from the task bar, managed to restore it after selecting Customize Toolbar, where it doesn't appear as an option but magically reappeared on the Taskbar. Please help.'''

Kaikki vastaukset (6)

bjthedj
bjthedj Kysymyksen kysyjä
more options

Just as an addition, normal URL links on websites and in emails work fine

bjthedj
bjthedj Kysymyksen kysyjä
more options

Even more info if it helps. When I click a download button on a torrent site, the Menu Bat at the very top of the screen flashes - but that's the onloy thing that happens

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could be a problem with your AVG security software.

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

bjthedj
bjthedj Kysymyksen kysyjä
more options

Thank you for the suggestion. I turned off AVG as suggested but neither torrent download links nor storage download links worked for me.

I've re-stsrted my AVG

bjthedj
bjthedj Kysymyksen kysyjä
more options

Additional info. Opened Opera and torrent download links work in that program - not in the same way, they save the torrent file and I then have to open that file in uTorrent

AND, if I selecxt bold above it will only apply to the first paragraph

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

Take a look at these issues under the environment Windows Safe Mode w/Networking.