This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

E-mail links

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 26 näyttöä
  • Viimeisin kirjoittaja FredMcD

GJMI
GJMI
more options

Since latest update. I open an e-mail, from that e-mail I select a article link. The linked website opens, as I scroll down the webpage, the site closes and I return to my original e-mail. This does not seem to happen if I go to directly to a web site. I received the latest FireFox update and around the same time I added MediaExtractor

Since latest update. I open an e-mail, from that e-mail I select a article link. The linked website opens, as I scroll down the webpage, the site closes and I return to my original e-mail. This does not seem to happen if I go to directly to a web site. I received the latest FireFox update and around the same time I added MediaExtractor

Kaikki vastaukset (1)

FredMcD
FredMcD
more options

GJMI said
as I scroll down the webpage, the site closes and I return to my original e-mail.

Do you mean the window/tab closes?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?