Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Print at reduced scale printing at correct scale but also cropped by same reduced scale

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Jonathan Watt

douglasgilbertson
douglasgilbertson
more options

Problem with printing at reduced scale, did not notice it before a few days ago so could have been after a recent update. Am now using Firefox 90.0 for Linux Mint 19.3. Printing to US Letter size (which had been broken with "na_letter" being stuffed in to the config at one point, but I switched it back to "US Letter" and then it started working again a few months ago - Thank you).

I see some similar questions listed, so this may be simply adding information to something known:

Printing with "Fit to page fit" works fine, with correct preview. Print with scale set to 100% works fine, with correct preview.

Printing with scale set to less than 100% (say 70% or 80%) showed in the preview the page rescaled as expected. The actual printed output is also rescaled as expected, but the page size gets cropped at the right and bottom by what appears to be the same percentage, ending up with lost content. The bit that does print seems to match what is shown in the print preview perfectly, suggesting it would have been totally perfect if the print area had not been cropped along with reducing the text and image sizes.

I tried the "Print using the system dialogue" option, and the printed result had the same pathology.

Same problem also happens when I print to PDF. For this I tried doing the same thing twice, both scaled at 70%, and on comparing found that the preview in firefox had also become cropped a bit but not to the same extent. I did not notice any cropping for the first print to PDF, but now seem unable to get back to what I saw originally in the preview, with correct resizing and no cropping. Playing around some more with printing at 100% vs 70% vs 80% to "fit to page width", I seem to be getting changing crops happening each time in the preview for the reduced sizes.

But the preview and print are both still correct for 100% scaling and for "fit to page width".

Sample web page I used here was https://getpocket.com/explore/item/a-shoulder-workout-for-better-posture?utm_source=pocket-newtab The screen shot shows the preview after the first reduced print to PDF, with no settings changed. The little bit of side cropping seen in the preview did not happen when I did the first print to PDF.

Problem with printing at reduced scale, did not notice it before a few days ago so could have been after a recent update. Am now using Firefox 90.0 for Linux Mint 19.3. Printing to US Letter size (which had been broken with "na_letter" being stuffed in to the config at one point, but I switched it back to "US Letter" and then it started working again a few months ago - Thank you). I see some similar questions listed, so this may be simply adding information to something known: Printing with "Fit to page fit" works fine, with correct preview. Print with scale set to 100% works fine, with correct preview. Printing with scale set to less than 100% (say 70% or 80%) showed in the preview the page rescaled as expected. The actual printed output is also rescaled as expected, but the page size gets cropped at the right and bottom by what appears to be the same percentage, ending up with lost content. The bit that does print seems to match what is shown in the print preview perfectly, suggesting it would have been totally perfect if the print area had not been cropped along with reducing the text and image sizes. I tried the "Print using the system dialogue" option, and the printed result had the same pathology. Same problem also happens when I print to PDF. For this I tried doing the same thing twice, both scaled at 70%, and on comparing found that the preview in firefox had also become cropped a bit but not to the same extent. I did not notice any cropping for the first print to PDF, but now seem unable to get back to what I saw originally in the preview, with correct resizing and no cropping. Playing around some more with printing at 100% vs 70% vs 80% to "fit to page width", I seem to be getting changing crops happening each time in the preview for the reduced sizes. But the preview and print are both still correct for 100% scaling and for "fit to page width". Sample web page I used here was https://getpocket.com/explore/item/a-shoulder-workout-for-better-posture?utm_source=pocket-newtab The screen shot shows the preview after the first reduced print to PDF, with no settings changed. The little bit of side cropping seen in the preview did not happen when I did the first print to PDF.
Liitetyt ruutukaappaukset

Valittu ratkaisu

1717703 shouldn't be relevant since that code is behind a pref. This is probably https://bugzilla.mozilla.org/show_bug.cgi?id=1720621 which should have been fixed in 90.0.2. Let us know if updating to that version fixes things for you, Douglas.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

We have seen several bugs being reported related to print issues in Firefox 90.

  • 1717703 - Printing with a page-size that causes vertical scaling results in clipped content [92]

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Jonathan Watt
Jonathan Watt
more options

Valittu ratkaisu

1717703 shouldn't be relevant since that code is behind a pref. This is probably https://bugzilla.mozilla.org/show_bug.cgi?id=1720621 which should have been fixed in 90.0.2. Let us know if updating to that version fixes things for you, Douglas.