This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Thunderbird keeps reverting to old address book

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja sfhowes

more options

I have cleaned up my address book several times removing old contacts but after a while the removed contacts show up again in the address book. Is there a way to correct this?

I have cleaned up my address book several times removing old contacts but after a while the removed contacts show up again in the address book. Is there a way to correct this?

Kaikki vastaukset (1)

more options

For Personal Address Book, try this: export the address book to LDIF format (Tools/Export), then Help/Troubleshooting, Profile Folder, Open Folder, close TB, rename abook.sqlite to abook.sqlite.bak, restart TB, where a new, empty Personal Address Book is made automatically. Import the LDIF from Tools/Import...Address books... Text file... select the LDIF file. The contacts in the imported book can be moved to the empty Personal Address Book by drag and drop. See if deleted contacts now stay deleted.