Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Cookies and Site Data does not clear

  • 5 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja srih4

srih4
srih4
more options

v 91.0.1 on Mac Tried 2 ways. No effect. - Settings >> Privacy and Security >> Cookies and Site Data >> Manage Data, or Clear Data--both leave cookies after Removing or Clearing All. Looks like 16 MB of cookies remain--from 2-3 weeks old. Tried repeatedly-- the list is cleared (while selecting remove All), then immediately comes back in entirety once I check again.

- Menu >> History >> Clear Recent History >> Clear All, "Everything" >> No effect.

- I deleted a Firefox profile that was not in use. No effect.

THX for guidance. best to All.

v 91.0.1 on Mac Tried 2 ways. No effect. - Settings >> Privacy and Security >> Cookies and Site Data >> Manage Data, or Clear Data--both leave cookies after Removing or Clearing All. Looks like 16 MB of cookies remain--from 2-3 weeks old. Tried repeatedly-- the list is cleared (while selecting remove All), then immediately comes back in entirety once I check again. - Menu >> History >> Clear Recent History >> Clear All, "Everything" >> No effect. - I deleted a Firefox profile that was not in use. No effect. THX for guidance. best to All.

Kaikki vastaukset (5)

srih4
srih4 Kysymyksen kysyjä
more options

I forgot to Add that my "Delete cookies and site data when Firefox is closed" has not worked as well. Closed several times.

THX

Joy Ghosh
Joy Ghosh
more options

Hey , If You wanna clear data of any specific website , just visit the website and click these shortcut. Windows / Linux: Press Ctrl+Shift+Delete. Mac: Press Command+Shift+Delete after pressing the clear all history menu will popup , select all and do not forget to select Time Range To clear [Everything]. Same goes for clearing all history from firefox , just select Everything in the Time Range To clear

I thing You forgot to select everything on time range to clear . Please Let me Know If this solved your issue or not

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you keep cookies or do you keep site data (local storage/indexdDB) ?

srih4
srih4 Kysymyksen kysyjä
more options

Greetings to All,

Sincere THX.

- I have always selected "clear everything" to no effect. - I did Not have "always use private browsing mode selected" > I did have Firefox will "remember history" which I now changed to "use custom settings." The "remember browsing," and "remember search" remain selected (both unchanged from previous).

- Clear history, manage data > remove all, and closing browser ("delete when browser closed has always been selected") have no effect. Cookies and site data only grows.

- re: cor-el > sorry. Not sure I understand...?

with gratitude for all, E