This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Thunderbird 91.3.1 won't save passwords to keychain (Mac OS 12.0)

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 52 näyttöä
  • Viimeisin kirjoittaja josh46

josh46
josh46
more options

I'm aware this has been asked before, but I've tried the other solutions and can't get them to work (reference: https://support.mozilla.org/en-US/questions/1347801 )

I migrated from an older version of TBird, successfully. The behavior is the new version asks for each email account password. If I enter the password *without checking "save to keychain"*, the mail loads as expected for the remainder of the time I have TBird open. However, if I "save to keychain", TBird won't connect to the server at all and will just keep asking for the password.

I've deleted cert.8 cert.9 key.3 key.4 and signons.sqlite, no avail. There are no saved passwords listed in Thunderbird settings after I attempt to save them.

I'm aware this has been asked before, but I've tried the other solutions and can't get them to work (reference: https://support.mozilla.org/en-US/questions/1347801 ) I migrated from an older version of TBird, successfully. The behavior is the new version asks for each email account password. If I enter the password *without checking "save to keychain"*, the mail loads as expected for the remainder of the time I have TBird open. However, if I "save to keychain", TBird won't connect to the server at all and will just keep asking for the password. I've deleted cert.8 cert.9 key.3 key.4 and signons.sqlite, no avail. There are no saved passwords listed in Thunderbird settings after I attempt to save them.

Valittu ratkaisu

To anyone experiencing this, I've figured it out. The problem is you can't just replace the profile folder by renaming your old profile folder. You have to copy the contents of the old profile folder into the new one and let it replace anything with the same name, preserving whatever other files are in the new one that weren't in the old.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

josh46
josh46 Kysymyksen kysyjä
more options

Valittu ratkaisu

To anyone experiencing this, I've figured it out. The problem is you can't just replace the profile folder by renaming your old profile folder. You have to copy the contents of the old profile folder into the new one and let it replace anything with the same name, preserving whatever other files are in the new one that weren't in the old.