This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Drafts-folder: TB deletes my Subject-line!

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 5 näyttöä
  • Viimeisin kirjoittaja Henrik R.

Henrik R.
Henrik R.
more options

It is very annoying that I create a draft email message, with a meaningful Subject-line, I save it and close the window, but when I look in the Drafts-folder the Subject is "...", and this is still the case when I open the message! This has happened many times for over a year.

It is very annoying that I create a draft email message, with a meaningful Subject-line, I save it and close the window, but when I look in the Drafts-folder the Subject is "...", and this is still the case when I open the message! This has happened many times for over a year.

Valittu ratkaisu

Assuming encryption is enabled for the account, the workaround to restore the subject is to open the message in the message pane by pressing F8. Press F8 again to turn off the message pane.

This is a long standing bug and apparently very challenging to fix, as it is still unresolved after more than one year. https://bugzilla.mozilla.org/show_bug.cgi?id=1666005

Lue tämä vastaus kontekstissaan 👍 2

Kaikki vastaukset (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Do you have encryption enabled? Does the problem reproduce after help > troubleshoot mode?

christ1
christ1
  • Top 25 Contributor
more options

Valittu ratkaisu

Assuming encryption is enabled for the account, the workaround to restore the subject is to open the message in the message pane by pressing F8. Press F8 again to turn off the message pane.

This is a long standing bug and apparently very challenging to fix, as it is still unresolved after more than one year. https://bugzilla.mozilla.org/show_bug.cgi?id=1666005

Henrik R.
Henrik R. Kysymyksen kysyjä
more options

Thank you very much! That worked perfectly!