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Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

firefox crash

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sjflicker
sjflicker
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firefox works fine except for two sites. one is onx hunt, the other is American national bank personal banking site. the onx hunt site has been crashing for awhile and the bank site just started

firefox works fine except for two sites. one is onx hunt, the other is American national bank personal banking site. the onx hunt site has been crashing for awhile and the bank site just started

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Paul
Paul
  • Top 25 Contributor
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Does this only happen with the Firefox 98.0 beta version you appear to be using (98.0 will be released next week) or also with the current 97.0.1 release  ?