This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Sophos Home windows application doesn't launch to Mozilla Firefox browser

  • 2 vastausta
  • 0 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja wdistance

wdistance
wdistance
more options

How do I configure Firefox to work with the Sophos Home application on Windows? Many of the buttons on the Sophos Home application do not function. For example, clicking "Dashboard" does nothing. (It still prompts me to enter my Windows login, but nothing happens after I confirm; there is no error message, just nothing happens.) I confirmed the Sophos Home application does launch when Microsoft Edge is set as the default browser. Turning off Firefox plugins/add-ons and my VPN makes no difference. Firefox is up-to-date. I am on Windows.

How do I configure Firefox to work with the Sophos Home application on Windows? Many of the buttons on the Sophos Home application do not function. For example, clicking "Dashboard" does nothing. (It still prompts me to enter my Windows login, but nothing happens after I confirm; there is no error message, just nothing happens.) I confirmed the Sophos Home application does launch when Microsoft Edge is set as the default browser. Turning off Firefox plugins/add-ons and my VPN makes no difference. Firefox is up-to-date. I am on Windows.

Kaikki vastaukset (2)

wdistance
wdistance Kysymyksen kysyjä
more options

Dropa, I completely agree. However, I have been talking to their support for a while and they insisted I contact Mozilla support. Any tips regarding the Firefox settings would be appreciated.

wdistance
wdistance Kysymyksen kysyjä
more options

Add-ons/plugins/extension disabled w/ Windows Defender.