This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Secure Library Failure

  • 2 vastausta
  • 0 henkilöllä on sama ongelma
  • 5 näyttöä
  • Viimeisin kirjoittaja nancy

more options

We have 8 computers all running thunderbird with no issues accessing the general - same email accounts. One of our computers last week suddenly would not allow the user to send an email. a box pops up : Send Message Error: ' Sending the message failed. "Secure Library Failure" the configuration related to the smtp.xxxxxx.com must be corrected.' We have looked and compared the settings to the other computers and all matches perfectly. We are able to receive emails, but he still cannot send. I remember that at one point TB required you to enter a PW for the outbound account- but can't find that in the new version, and nothing pops up to require it. Any suggestions?

We have 8 computers all running thunderbird with no issues accessing the general - same email accounts. One of our computers last week suddenly would not allow the user to send an email. a box pops up : Send Message Error: '''''' Sending the message failed. "Secure Library Failure" the configuration related to the smtp.xxxxxx.com must be corrected.'''''' We have looked and compared the settings to the other computers and all matches perfectly. We are able to receive emails, but he still cannot send. I remember that at one point TB required you to enter a PW for the outbound account- but can't find that in the new version, and nothing pops up to require it. Any suggestions?

Kaikki vastaukset (2)

more options

you know posting server names does help us help you.

however I suggest you look in outing server (SMTP) for your settings to compare between machines.

more options

its smtp.onlineagency.com We have matched all info in the SMTP profile as well