This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Desktop shortcuts are white with small icon in Firefox 104.0.1

more options

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares with a small icon inside depicting the actual website logo. I don't know if this intended behavior or a bug.

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares with a small icon inside depicting the actual website logo. I don't know if this intended behavior or a bug.

Kaikki vastaukset (3)

more options

I'm also Win 11 and drag and drop shortcut icons are correct for me - full site icons. I noticed a Windows update issue earlier regarding the same thing. You might want to check into Windows solutions like rebuilding your icon cache.

more options

It seems this condition may not be a bug, as I see in the following link from Mozilla that shortcuts created by dragging and dropping are shown as white squares with the actual website icon as a small image within it.

https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website#firefox:win11:fx104

more options

Firefox does not control what happens on the Windows desktop. Shortcuts are a Windows creation. You may need to re-build your Windows thumbnails and icons database.