This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Unified Inbox can't be sorted by star then date

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja BlastingAgent

more options

Hello!

I ran into the problem that I can't sort by star first (so all starred messages appear on top) and then date descending (so the newest messages within the starred and unstarred messages are at the top) on the unified inbox.

What usually works is first clicking on the date column and sorting accordingly, then clicking on the star column and doing the same. This still works on individual inboxes of accounts, but the unified inbox doesn't "remember" the previously sorted-by-column, so clicking on the star removes the sorting by date and instead presents a, as far as I can tell, random sorting within starred and unstarred messages.

My method had previously worked, but I had to delete the smart mailboxes folder since the unified sent folder had stopped working correctly, and since then I can't get my sorting scheme to work again.

How can I achieve the described behaviour on the unified Inbox?

Hello! I ran into the problem that I can't sort by star first (so all starred messages appear on top) and then date descending (so the newest messages within the starred and unstarred messages are at the top) on the unified inbox. What usually works is first clicking on the date column and sorting accordingly, then clicking on the star column and doing the same. This still works on individual inboxes of accounts, but the unified inbox doesn't "remember" the previously sorted-by-column, so clicking on the star removes the sorting by date and instead presents a, as far as I can tell, random sorting within starred and unstarred messages. My method had previously worked, but I had to delete the smart mailboxes folder since the unified sent folder had stopped working correctly, and since then I can't get my sorting scheme to work again. How can I achieve the described behaviour on the unified Inbox?

Muokattu , muokkaaja BlastingAgent

Valittu ratkaisu

Found the culprit myself by accident: Apparently, the described functionality can't be achieved with Threaded view, which I usually have turned off. For the unified folder, this got turned on after its recreation, and (since there is no "apply current view to..." for the unified folder), I missed it when I tried to mimick the folder where it worked.

Not exactly sure why Threaded view clashes with my sorting, but changing to Unthreaded resolves the issue.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (1)

more options

Valittu ratkaisu

Found the culprit myself by accident: Apparently, the described functionality can't be achieved with Threaded view, which I usually have turned off. For the unified folder, this got turned on after its recreation, and (since there is no "apply current view to..." for the unified folder), I missed it when I tried to mimick the folder where it worked.

Not exactly sure why Threaded view clashes with my sorting, but changing to Unthreaded resolves the issue.