We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

"NordVPN CyberSec.cer"

martclaus-productsupport
martclaus-productsupport
more options

Folks,

I have looked on the web for instructions on how to remove "NordVPN CyberSec.cer" from my General Settings and Enterprise Polices. The articles were no help.

At the top of the General page "Your Browser is being managed by your organization" is displayed. Clicking on the Blue Text String I go to about:policies, it shows "Certificates Install NordVPN CyberSec.cer".

When I click on errors - "Unable to find certificate - NordVPN CyberSec.cer" is shown.

I don't know how this may be affecting FoxFire.

I contacted NordVPN and asked them how to remove this "install item". Per their instructions, I deleted everything related to NordVPN.

The error continues after restarts.

The install/load request has to be coming from FoxFire; for Nord does not exist on my machine ( Mac Mini 10.15.7 FoxFire 106.0.1 (64bit ) ). Chrome has never been on my machine. I did trial NordVPN but do not use it.

How do I remove the install request?

Folks, I have looked on the web for instructions on how to remove "NordVPN CyberSec.cer" from my General Settings and Enterprise Polices. The articles were no help. At the top of the General page "Your Browser is being managed by your organization" is displayed. Clicking on the Blue Text String I go to about:policies, it shows "Certificates Install NordVPN CyberSec.cer". When I click on errors - "Unable to find certificate - NordVPN CyberSec.cer" is shown. I don't know how this may be affecting FoxFire. I contacted NordVPN and asked them how to remove this "install item". Per their instructions, I deleted everything related to NordVPN. The error continues after restarts. The install/load request has to be coming from FoxFire; for Nord does not exist on my machine ( Mac Mini 10.15.7 FoxFire 106.0.1 (64bit ) ). Chrome has never been on my machine. I did trial NordVPN but do not use it. How do I remove the install request?

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you still using NordVPN as such applications usually install their root certificate in Firefox to avoid SEC_ERROR_UNKNOWN_ISSUER errors ?

See also:

martclaus-productsupport
martclaus-productsupport Kysymyksen kysyjä
more options

No, I have removed all Nord apps and related Library, pref files, etc. per Nord instructions. Beyond that, they said the prob was in Foxfire. Most likely a parameter that was not cleared via the manual Nord clean up ( rather than an un-install that I did not have access to ).

Where would you suggest I look where this certificate is being installed ?

I can make advanced edits, if I know where to look.

I can install a new FoxFire if you think this “setting” will not follow the clean install.

Thank you for replying.