This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Firefox Snap launches 'open with' error boxes when user/firefox account clicked.

  • 4 vastausta
  • 0 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Keith

more options

I am having an issue with Firefox snap on Lubuntu 22.10.

When I click on the Firefox account user image in the toolbar two error boxes open each time. I have attached an image of the error box.

Any ideas on where I could start with this?

I am having an issue with Firefox snap on Lubuntu 22.10. When I click on the Firefox account user image in the toolbar two error boxes open each time. I have attached an image of the error box. Any ideas on where I could start with this?
Liitetyt ruutukaappaukset

Valittu ratkaisu

Finally, think I have got to the bottom of this.

Looks like the solution (for me) is heading into 'settings' in Firefox. In the General tab, scroll down to the Applications. One entry is for fake-favicon-uri. That needed to be linked to;

/home/[USER]/.mozilla/firefox/[XXX].default-release/favicons.sqlite

The problem now seems to be solved.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (4)

more options

Try posting your issue here. ---> https://forum.snapcraft.io/categories

Do you have the same issue with Firefox from Mozilla? Looks like a Distro / Snap issue.

more options

I uninstalled Snap package (snapd entirely) actually, then tried the Flatpak version. The issue happened again with the Flatpak. Clicking the user account launches multiples of that message. Sometime up to a dozen.

What I have done is followed the instructions here: How to Install Firefox as a .Deb on Ubuntu 22.04 (Not a Snap) and Firefox is working like it used to now.

Definitely a weird issue, have not seen before, and seems limited to Flatpak/Snap. Downloading the tar direct from Firebox works fine too. But it's a nightmare to integrate that into Lubuntu menu's.

Muokattu , muokkaaja Keith

more options

[Accidentally duplicated previous post]

Muokattu , muokkaaja Keith

more options

Valittu ratkaisu

Finally, think I have got to the bottom of this.

Looks like the solution (for me) is heading into 'settings' in Firefox. In the General tab, scroll down to the Applications. One entry is for fake-favicon-uri. That needed to be linked to;

/home/[USER]/.mozilla/firefox/[XXX].default-release/favicons.sqlite

The problem now seems to be solved.