This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

"Remeber me" does not work

  • 3 vastausta
  • 0 henkilöllä on sama ongelma
  • 8 näyttöä
  • Viimeisin kirjoittaja cor-el

Yuri
Yuri
more options

On one of my PCs the "Remember me" does not work .Please see the screenshot.

Normally, when I select "Remember me" the email address should be remembered and auto filled. On this machine it does not work.

Please note that I do not want to have login saved ( i.e. User Name and Password). Saving passwords works properly.

I tried to delete all data and uni stalled/reinstalled Firefox several times. the same problem

On one of my PCs the "Remember me" does not work .Please see the screenshot. Normally, when I select "Remember me" the email address should be remembered and auto filled. On this machine it does not work. Please note that I do not want to have login saved ( i.e. User Name and Password). Saving passwords works properly. I tried to delete all data and uni stalled/reinstalled Firefox several times. the same problem
Liitetyt ruutukaappaukset

Kaikki vastaukset (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings
Yuri
Yuri Kysymyksen kysyjä
more options

cor-el, thank you for your reply. Creating exception did NOT resolve problem. My settings for privacy are standard anyway.

I do not think it is cokie, since the website remembers my 2-factor authentication. I.e. if I delete cookies it prompts me for authenticating with phone, and otherwise remember me.

It is just the user name field is not remembered.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is that login form embedded from another domain (i.e. do you see "This Frame" in the right-click context menu) ?