This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Password manager extensions disappear OFTEN

  • 1 vastaus
  • 0 henkilöllä on sama ongelma
  • 11 näyttöä
  • Viimeisin kirjoittaja Dropa

Peter
Peter
more options

It started with LastPass a few months ago. The extension would often, sometimes once per day, disappear from the toolbar and stop responding to login forms. To make it return, I would have to go into the extensions manager, disable it and re-enable right away. I thought it was just the LastPass extension and was gonna reach out to them. But then the hack was reported so I migrated to Dashlane. But now Dashlane is disappearing the same exact way. Every day. This happens with no other extensions, only LastPass a few months ago and Dashlane right now.

It started with LastPass a few months ago. The extension would often, sometimes once per day, disappear from the toolbar and stop responding to login forms. To make it return, I would have to go into the extensions manager, disable it and re-enable right away. I thought it was just the LastPass extension and was gonna reach out to them. But then the hack was reported so I migrated to Dashlane. But now Dashlane is disappearing the same exact way. Every day. This happens with no other extensions, only LastPass a few months ago and Dashlane right now.

Kaikki vastaukset (1)

Dropa
Dropa
more options

Are you sure it's the latest version and did you remove it and reinstall it to insure it's up to date or correctly installed. How and what a Addon does is something you have to contact the Addon developer for more help on. You need to check that the Addons are up to date as well.