This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Thunderbird continues to block emails.

  • 2 vastausta
  • 0 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja thinkbp1

thinkbp1
thinkbp1
more options

In the junk settings the “enable adaptive junk mail controls for this account” box is unchecked. But still some important emails continue being blocked and they do not appear in the trash folder. Is there another way I can prevent TB from regulating my email? I appreciate any help with this.

In the junk settings the “enable adaptive junk mail controls for this account” box is unchecked. But still some important emails continue being blocked and they do not appear in the trash folder. Is there another way I can prevent TB from regulating my email? I appreciate any help with this.

Kaikki vastaukset (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Check to see if the blocked messages are being filtered by the mail provider's spam/junk/bulk controls.

https://support.mozilla.org/en-US/questions/1404881

thinkbp1
thinkbp1 Kysymyksen kysyjä
more options

Thank you. I will check that issue.