This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can't open docx file attachment in Thunderbird

  • 1 vastaus
  • 0 henkilöllä on sama ongelma
  • 20 näyttöä
  • Viimeisin kirjoittaja sfhowes

shaya4
shaya4
more options

I am unable to open up a Word docx file attachment in Thunderbird. I can open a Word doc file attachment, but not a docx file attachment. "Use Word (default)" are both the "Actions" that are set to open a Microsoft Word 97-2003 document and Microsoft Word Document under 'Settings/General/Files & Attachments'.

I am unable to open up a Word docx file attachment in Thunderbird. I can open a Word doc file attachment, but not a docx file attachment. "Use Word (default)" are both the "Actions" that are set to open a Microsoft Word 97-2003 document and Microsoft Word Document under 'Settings/General/Files & Attachments'.

Kaikki vastaukset (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Try this: click the Action drop-down for docx files in the Files & Attachments section, Use other..., then Browse... to the Word executable, e.g. word.exe. Restart TB and see if docx attachments open. The attached picture shows the dialog with TB 102, but in TB 115 it is clipped at the bottom.

See also https://support.mozilla.org/en-US/questions/1420082