This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Trying to import .mbox from Gmail, not seeing any options

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 22 näyttöä
  • Viimeisin kirjoittaja Claudio Scali

wbkhdc
wbkhdc
more options

All of the help documentation I've found for importing MBOX emails downloaded from an old Gmail account doesn't match what I'm seeing in my version of Thunderbird (115.3.2). Whether I access "Import" from the Tools or the Local Folders tab, I don't get an option to import mbox (see screenshots).

What am I doing wrong? Am I looking in the wrong place? Did I download my folders/files incorrectly from Gmail in June?

All of the help documentation I've found for importing MBOX emails downloaded from an old Gmail account doesn't match what I'm seeing in my version of Thunderbird (115.3.2). Whether I access "Import" from the Tools or the Local Folders tab, I don't get an option to import mbox (see screenshots). What am I doing wrong? Am I looking in the wrong place? Did I download my folders/files incorrectly from Gmail in June?
Liitetyt ruutukaappaukset

Kaikki vastaukset (2)

david
david
  • Top 10 Contributor
more options

- exit TB - copy the mbox to the Mail/Local folders folder - restart TB and the folder and messages should appear

Claudio Scali
Claudio Scali
more options

I also need a hand with this issue.

Where is the mail/local folders folder mentioned above?

Thank you.