Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox will not start

  • 1 vastaus
  • 0 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja zeroknight

Tina Gordon
Tina Gordon
more options

Firefox will not start normally with a double-click or Right-click/Open but a right-click and Run as Administrator opens a window but a blank white browser. Uninstall, reinstalled and still get the same results. Tried getting to Firefox Settings when running as Administrator. Can get the menu to come up but clicking on Settings exits the menu but produces no results. Clickin on Add-ons and themes does the same thing but other options in the menu I can get to the About Firefox screen though.

Cannot access anything. Having to use Edge to send this support request.

Firefox will not start normally with a double-click or Right-click/Open but a right-click and Run as Administrator opens a window but a blank white browser. Uninstall, reinstalled and still get the same results. Tried getting to Firefox Settings when running as Administrator. Can get the menu to come up but clicking on Settings exits the menu but produces no results. Clickin on Add-ons and themes does the same thing but other options in the menu I can get to the About Firefox screen though. Cannot access anything. Having to use Edge to send this support request.
Liitetyt ruutukaappaukset

Kaikki vastaukset (1)

zeroknight
zeroknight
more options

Does it start without running as admin if you rename firefox.exe to something else?