Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

safe senders not coming to my inbox

  • 4 vastausta
  • 0 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja jonzn4SUSE

more options

I've asked this before with no help but I'll try again, why can't I get my email registered as safe to come in as safe senders inbox instead of in my junk mail. I've asked before with no response and don't believe there will be one this time either but one never knows. All I can do is try. Terry Penton

I've asked this before with no help but I'll try again, why can't I get my email registered as safe to come in as safe senders inbox instead of in my junk mail. I've asked before with no response and don't believe there will be one this time either but one never knows. All I can do is try. Terry Penton

Kaikki vastaukset (4)

more options

Email providers normally provide for an email to be marked as not spam and for filters to have the same result. This doesn't seem to be a browser issue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

more options

You previously posted a similar question in the Thunderbird support forum, but didn't seem to have heard of Thunderbird, so you likely have a problem with an online email service.

What email service do you use ? You will have to check their FAQ or contact them for support.

more options

I posted this question on the Firefox tab, I have no idea how it got on the Thunderbird support forum? My email is terry.penton@hotmail.com and that is where my problem lays at. All my mail keep coming in to my junk mail, than I have to sort it out and put it in my inbox where all my safe senders are at. I don't understand why. I didn't have this problem until I was forced to upgrade to windows 11. Help please cause Microsoft won't HELP.

more options

Check your junk mail settings. see screenshot