This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

An "expert" helped me add Tbird to a new desktop, importing an existing working installation from my laptop. The new Tbird wants my password but rejects the one saved during the install

  • 1 vastaus
  • 0 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja david

MrJleek
MrJleek
more options

This "friend" of mine computer expert helped me set up a new second computer with a migrated Tbird installation. Now when I try to open this Tbird on my new desktop it wants my password but rejects the one saved during the installation; saying "Login to server mobile.charter.net with username jleek001@san.rr.com failed" The password it shows existing for this under Settings/Saved Logins is oddly the same as the password saved on my laptop for bigdipper@san.rr.com. The laptop still runs its original Tbird just fine with the 2 email addresses. On this new desktop installation that won't run, I could change the password (to match the working laptop version) or remove it. What might be the result of either? (LaterI will copy the profile over from the laptop)

This "friend" of mine computer expert helped me set up a new second computer with a migrated Tbird installation. Now when I try to open this Tbird on my new desktop it wants my password but rejects the one saved during the installation; saying "Login to server mobile.charter.net with username jleek001@san.rr.com failed" The password it shows existing for this under Settings/Saved Logins is oddly the same as the password saved on my laptop for bigdipper@san.rr.com. The laptop still runs its original Tbird just fine with the 2 email addresses. On this new desktop installation that won't run, I could change the password (to match the working laptop version) or remove it. What might be the result of either? (LaterI will copy the profile over from the laptop)

Kaikki vastaukset (1)

david
david
  • Top 10 Contributor
more options

It may prove useful to post your complete settings for input and output to get some suggestions on this.