Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Tabs crash multiple times per session

  • 3 vastausta
  • 0 henkilöllä on sama ongelma
  • Viimeisin kirjoittaja dr2017

more options

My tabs crash very often. 6+ times per session. This happens on YouTube and Amazon, and can happen with no site loaded, crashed when I went to about:crashes. This also happens in Troubleshoot Mode.

My latest crash id was bp-faaceaab-e59d-4720-89f9-a60df0240813

Thanks for any help.

My tabs crash very often. 6+ times per session. This happens on YouTube and Amazon, and can happen with no site loaded, crashed when I went to about:crashes. This also happens in Troubleshoot Mode. My latest crash id was bp-faaceaab-e59d-4720-89f9-a60df0240813 Thanks for any help.

Kaikki vastaukset (3)

more options

Helpful?

more options

yes, two listed

{

 "modules": [
   {
     "name": "nvwgf2umx.dll",
     "fileVersion": "31.0.15.2802",
     "typeFlags": 1,
     "signedBy": "NVIDIA Corporation-PE-Prod-Sha1",
     "events": [
       {
         "processType": "browser",
         "processID": 18296,
         "threadID": 3808,
         "loadStatus": 0,
         "loadDurationMS": 1.5321
       },
       {
         "processType": "browser",
         "processID": 18296,
         "threadID": 3808,
         "loadStatus": 0,
         "loadDurationMS": 1.4564
       },
       {
         "processType": "rdd",
         "processID": 2396,
         "threadID": 16612,
         "loadStatus": 0,
         "loadDurationMS": 2.2519
       }
     ]
   },
   {
     "name": "nvldumdx.dll",
     "fileVersion": "31.0.15.2802",
     "typeFlags": 1,
     "signedBy": "NVIDIA Corporation-PE-Prod-Sha1",
     "events": [
       {
         "processType": "browser",
         "processID": 18296,
         "threadID": 3808,
         "loadStatus": 0,
         "loadDurationMS": 0.2476
       },
       {
         "processType": "browser",
         "processID": 18296,
         "threadID": 3808,
         "loadStatus": 0,
         "loadDurationMS": 0.2596
       },
       {
         "processType": "rdd",
         "processID": 2396,
         "threadID": 16612,
         "loadStatus": 0,
         "loadDurationMS": 0.2639
       }
     ]
   }
 ],
 "blocked": []

}

Helpful?

more options

This happens on occasion to me too and it's very predictable. Sometimes after visiting Hotmail (login.live.com) then signing out memory in one process does not go down but keeps going up. Eventually when it reaches over 1,000,000kbs in Task Manager the browser crashes.

So I keep an eye on it and when a process reaches that level I end that one only in TM and the browser recovers. There might be other sites that cause similar problems but for me Hotmail is the only culprit found so far.

I've been considering filing a bug with Mozilla but the problem is it doesn't happen every time so it might be hard for them to reproduce.

Helpful?

Esitä kysymys

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.