This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

laptop died, want to be sure the passwords are safe

  • 2 vastausta
  • 0 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja however

more options

Hiya all,

My newly refurbed laptop died A Death a little while ago, and I'm prepping to send it back to the seller. I had the browser on the laptop synced with my Firefox account (autofill my passwords for things etc) and have since unlinked it, but I just need to know that the browser won't be autofilling things if the seller repairs the hardware and fiddles around!

The laptop as it stands is entirely unbootable, and while I know I can remove the HDD and delete my files, it's the browser stuff I'm most concerned about.

Thank you!

Hiya all, My newly refurbed laptop died A Death a little while ago, and I'm prepping to send it back to the seller. I had the browser on the laptop synced with my Firefox account (autofill my passwords for things etc) and have since unlinked it, but I just need to know that the browser won't be autofilling things if the seller repairs the hardware and fiddles around! The laptop as it stands is entirely unbootable, and while I know I can remove the HDD and delete my files, it's the browser stuff I'm most concerned about. Thank you!

Kaikki vastaukset (2)

more options

No one can be sure of anything on a dead computer. Take out the HDD and send it back or put the HDD on a craddle drive and wipe it clean with software.

Helpful?

more options

It is a hard question.

If you are not clearing the cookies/settings after exit the Firefox. Probably your stuff is still loaded in Firefox. For future you can use master password for your passwords.

Remove your HDD and clear it before to send it.

Helpful?

Esitä kysymys

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.