Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Firefox does not send a crash report.

  • 1 vastaus
  • 15 henkilöllä on sama ongelma
  • 16 näyttöä
  • Viimeisin kirjoittaja AnonymousUser

more options

Mac OS 10.6.3 Firefox 3.6.7 Firefox does not send an error report after it crashes. It crashes consistently when accessing certain pages when Shockwave Flash 10.1 r53 10.1.53.64 is enabled, but never sends a crash report.

This happened

Every time Firefox opened

== I noticed the problem in early July 2010 after upgrading Shockwave.

Mac OS 10.6.3 Firefox 3.6.7 Firefox does not send an error report after it crashes. It crashes consistently when accessing certain pages when Shockwave Flash 10.1 r53 10.1.53.64 is enabled, but never sends a crash report. == This happened == Every time Firefox opened == I noticed the problem in early July 2010 after upgrading Shockwave.

Kaikki vastaukset (1)

more options

More information:

Firefox produces a crash file, but does not send it.

There are 19 July 2010 reports in /Users/me/Library/Logs/DiagnosticReports/ including 5 from today.

A plist file was created or modified at the same time that the as the last crash report. It contains OS and Firefox versions.

The directory /Users/tvd/Library/Application Support/Firefox/Crash Reports/pending is empty. The permission are 700. I am the owner.

The last report submitted was Mar 4, 2010: tail -1 /Users/me/Library/Application\ Support/Firefox/Crash\ Reports/submit.log [Thu Mar 4 22:03:14 2010] Crash report submitted successfully