This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Verification text not working

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

more options

this first happened on my local newspaper's site when trying to comment on stories and now while trying to open a gmail account. i can see the verification text/image but when i type it in it says that it doesn't match. i might make a mistake typing from time to time, but not six, eight, or ten times in a row. if i go to ie i am able to comment on the newspaper stories without issue.

this first happened on my local newspaper's site when trying to comment on stories and now while trying to open a gmail account. i can see the verification text/image but when i type it in it says that it doesn't match. i might make a mistake typing from time to time, but not six, eight, or ten times in a row. if i go to ie i am able to comment on the newspaper stories without issue.

Kaikki vastaukset (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Make sure that you allow cookies
You can also try to enable third-party cookies.

See Third-party cookies and Firefox tracking protection