Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

I can not download Firefox. It tells me it can not use the temp folder?

  • 2 vastausta
  • 23 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja ruskel

more options

The error message is- Can not create temp folder archive.

The error message is- Can not create temp folder archive.

Kaikki vastaukset (2)

more options

Do you get this when trying to run the setup file to install Firefox?

If you do, first of all save the setup file to your computer, then right-click on the setup file and choose "Run as administrator"

more options

I tried to run as administrator and got the same error; Can not create temp folder archive. Please I need to get this to work. I had change to Google Chrome, but my school does not support this.