This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

master password for the Software Security Device shows multiple windows

  • 2 vastausta
  • 184 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja Bill Roberts

seegerp
seegerp
more options

When I launch firefox the security window pops up asking for the following:

Please enter the master password for the Software Security Device.

Everything works fine except I get, as of today, four of these windows. I have to close them all out except for one to enter my security password. Once I do that everything works ok.

Is there a way to fix this so multiple windows don't pop up asking for the same thing? I just need the one security window asking for the master password.

When I launch firefox the security window pops up asking for the following: Please enter the master password for the Software Security Device. Everything works fine except I get, as of today, four of these windows. I have to close them all out except for one to enter my security password. Once I do that everything works ok. Is there a way to fix this so multiple windows don't pop up asking for the same thing? I just need the one security window asking for the master password.

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Asking multiple times for the master password will be fixed in Firefox 4.

This can happen if you reopen tabs via session restore and you have saved a name and password for the site in a tab and there is a log in form.

StartupMaster: https://addons.mozilla.org/firefox/addon/9808

Bill Roberts
Bill Roberts
more options

Upgraded to Firefox 4.0 and it still happens.