This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

since downloading trusteer rapport - mozilla continually crashes

  • 1 vastaus
  • 49 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja wanderer

murldy
murldy
more options

the santander bank asked me to download trusteer rapport for extra security. since I have downloaded it mozilla crashes. I have reported this I have also trashed trusteer rapport on my mac still mozilla crashes. how do I solve this and get mozilla back

the santander bank asked me to download trusteer rapport for extra security. since I have downloaded it mozilla crashes. I have reported this I have also trashed trusteer rapport on my mac still mozilla crashes. how do I solve this and get mozilla back

Kaikki vastaukset (1)

wanderer
wanderer
more options

I had the problem really bad this morning: Trusteer Rapport not only crashed both my Safari and my Firefox, but wouldn't let me open System Preferences (on my Mac) to see what was wrong. Luckily, I still had the .dmg file, and when I opened it, I found an uninstall icon. Once I uninstalled it, everything works fine. I'm really angry at my bank for encouraging me to use Rapport.