This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Why do web pages only load when I move my mouse around the browser?

  • 4 vastausta
  • 487 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja Kevin.Maull

more options

As soon as I try to load a site the browser does not load anything at all until I start moving my mouse around. I tried updating flash and using different settings and preferences but to no avail.

As soon as I try to load a site the browser does not load anything at all until I start moving my mouse around. I tried updating flash and using different settings and preferences but to no avail.

Kaikki vastaukset (4)

more options

wow...can anyone fix this or what? how long does it take to get a reply?

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Ok, Just found firefox on dads laptop to be doing this as well, and it seemed to be the system time/date wrong.

This caused the addon update checking thing to find that all ssl certificates were expired (the year was set to 1970) I'm not sure how that affected anything, but after setting the time/date correctly everything started working fine again.

Hope this helps someone else

more options

my man! worked like a charm. thanks a lot for the help.