This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

The back arrow and forward arrow are not lit and do not work.

  • 3 vastausta
  • 78 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja jeronimasb

more options

I have Firefox 3.6.13 on an IBM Thinkpad with XP. Just yesterday I the Firefox back arrow and forward arrow don't light-up and they do not work. I can right click the pull-down arrow next to the forward button and see a list and choose a previous page to go back to. I uninstalled Firefox and re-installed it, but did not solve the problem.

I have Firefox 3.6.13 on an IBM Thinkpad with XP. Just yesterday I the Firefox back arrow and forward arrow don't light-up and they do not work. I can right click the pull-down arrow next to the forward button and see a list and choose a previous page to go back to. I uninstalled Firefox and re-installed it, but did not solve the problem.

Valittu ratkaisu

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

more options

Valittu ratkaisu

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Thanks, this solved my problem.

more options

Tried several of the solutions (places-sql, localstore.rdf) suggested. Didn't work.

I did notice that the problem only occurs when a page is initially loaded, whether the home page or new tab page. If I navigate away from either of these, I can go back to any other subsequent pages, but not the original that I navigated away from.