This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

firefox months old message at startup but am on current version why?

  • 1 vastaus
  • 6 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

more options

At Firefox start up she gets a message that Firefox is a few months old and should be updated. I check the version and [Check for updates] and it shows 3.6.13

At Firefox start up she gets a message that Firefox is a few months old and should be updated. I check the version and [Check for updates] and it shows 3.6.13

Kaikki vastaukset (1)

more options

Such an error message can be coming from malware. You should only update Firefox via Help > Check for Updates and never via a pop-up or link on a web page if it is not the official Mozilla website. There are a lot of web pages that try to seduce you and install viruses instead.

Do a malware check with some malware scan programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website