This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Adobe 10 Flashplayer is blocked and nothing works. No help available

  • 2 vastausta
  • 30 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja the-edmeister

aehplh4423
aehplh4423
more options

Adobe Flashplayer being blocked. Have downloaded it to start menue. It is there but won't cross over to computer. Everything else downloaded to start menue works in computer. Can't understand why it won't work. Wish there was a phone number to call to make this work. Can't figure why Adobe flashplayer is incompatible with Firefox. If I can't get it to work I will need to delete Mozilla Firefox. I don't want to do that because , other than this, I am happy with Mozilla Firefox. All this blockage occurs when on Comcast and I need to view their Videos. It also happens on Yahoo

Adobe Flashplayer being blocked. Have downloaded it to start menue. It is there but won't cross over to computer. Everything else downloaded to start menue works in computer. Can't understand why it won't work. Wish there was a phone number to call to make this work. Can't figure why Adobe flashplayer is incompatible with Firefox. If I can't get it to work I will need to delete Mozilla Firefox. I don't want to do that because , other than this, I am happy with Mozilla Firefox. All this blockage occurs when on Comcast and I need to view their Videos. It also happens on Yahoo

Kaikki vastaukset (2)

aehplh4423
aehplh4423 Kysymyksen kysyjä
more options

Wish I could call someone . Don't know how to use this.

the-edmeister
the-edmeister
  • Moderator
more options

Sorry there is no telephone support offered by Mozilla for Firefox.

You need to install Flash for Firefox. IE uses a different version of Flash than other browsers use, so you need to have both versions installed.

1.Download the Flash setup file from here:
Adobe Flash - Plugin version. < Click that link.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{ Ctrl+Alt+Del > Processes tab}

3. Then run the Flash setup file from your Desktop.