We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

I get an update to install this update (https://d3lvr7yuk4uaui.cloudfront.net/inst/FirefoxUpgrade.xpi) is this a update from Firefox. It has a message that states " a critical software update is needed for your browser. I want to make sure this is safe

  • 2 vastausta
  • 457 henkilöllä on sama ongelma
  • 35 näyttöä
  • Viimeisin kirjoittaja the-edmeister

more options

Firefox is preventing an update on my computer It says it is a Firefox update It says SYSTEM UPDATE REQUIRED-A critical software update in needed for your browser. I have never seen this kind of update from Firefox before I want to know it is a safe update

Firefox is preventing an update on my computer It says it is a Firefox update It says SYSTEM UPDATE REQUIRED-A critical software update in needed for your browser. I have never seen this kind of update from Firefox before I want to know it is a safe update

Kaikki vastaukset (3)

more options

Go into your add-ons and remove the Game Labs add on. Restart Firefox. No more red banner.

more options

That is not a legitimate Firefox update!

more options

What if there is no Game Play Labs thing in your add-ons?