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When I try connecting to www.hotmail.com Firefox gives a message 'connected to secure.wlxrs.com' in the status bar, but the page doesn't finish loading.

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This happens whether I type in the address www.hotmail.com or select a link for hotmail from Google search.

This happens whether I type in the address www.hotmail.com or select a link for hotmail from Google search.

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Please go to Plugins Check page and update all the plugins which are shown in red (there will be several) and then try Hotmail again.

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Thank you for your quick response. I have done as you asked. However, only Shockwave Flash plug-in was shown in red and when I clicked to update it and then download - it just came up as 'waiting for fpdownload.adobe.com'.

The machine having the problem is acutally my neighbours. I have downloaded the install program on my own machine and will try installing using this. Any other suggestions!

Many thanks.

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You could try running your neighbours machine in Diagnose Firefox issues using Troubleshoot Mode. If it functions correctly in that configuration, then one of the add-ons will be the culprit.

You can download the Flash plugin from Adobe @ http://get.adobe.com/flashplayer/ if you weren't successful on the ftp site.