This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

How to connect to Firefox Sync if operating system was reinstalled?

  • 3 vastausta
  • 21 henkilöllä on sama ongelma
  • 18 näyttöä
  • Viimeisin kirjoittaja cor-el

MateocM
MateocM
more options

Can I connect to Firefox Sync if i have the sync key? When I go to Tools>Options>Sync>Set Up Firefox Sync I see only Create new Account and Connect that does not allow me to connect to my account. Thank you.

Can I connect to Firefox Sync if i have the sync key? When I go to Tools>Options>Sync>Set Up Firefox Sync I see only Create new Account and Connect that does not allow me to connect to my account. Thank you.

Kaikki vastaukset (3)

the-edmeister
the-edmeister
  • Moderator
more options

You don't have I already have a Firefox Sync account. and the Connect button when you go to Set Up Sync...?


See the screenshot below.

Muokattu , muokkaaja the-edmeister

MateocM
MateocM Kysymyksen kysyjä
more options

After I clicked on the Connect button when I go to Set Up Sync appear a window to add a device and can't click on the next button have only one computer just want to sync my tabs, bookmarks....that I had before to reinstall the operating system. Thanks,

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can click the link at the bottom: I don't have the device with me.

That will allow you to enter the sync key and other data.