This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I can't use WebEx or some of my companies web sites for everyday business - I need to go back to version3.6 - how?!

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja jimrossnasa

jimrossnasa
jimrossnasa
more options

The NASA WebEx site does not work with version 4 nor do several other NASA internal sites that all worked fine with version 3.6. Since I updated to version 4, my backup disk died so I have no old backups to grab the old version from. Can you give me a site to download the old version from? Is there a problem going back a version?

The NASA WebEx site does not work with version 4 nor do several other NASA internal sites that all worked fine with version 3.6. Since I updated to version 4, my backup disk died so I have no old backups to grab the old version from. Can you give me a site to download the old version from? Is there a problem going back a version?

Kaikki vastaukset (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

Does that resolve the NASA issues?

jimrossnasa
jimrossnasa Kysymyksen kysyjä
more options

That solved the problem. One of the products/sites I couldn't use properly is a Windchill archive site (product of PTC). I'm sure I am not the only one needing to use it...